Lapel Flower - Green

WHEN WILL I RECEIVE MY ORDER?

If you placed your order before 12.00 on a weekday then we aim to despatch your order on the same day! If not, everything is despatched the next day.

For standard UK delivery orders aim to be with you within 3-7 working days. (Not guaranteed)

For express UK delivery orders aim to be with you within 2-3 working days. (Not guaranteed)

For standard EU, US & Canada delivery orders aim to be with you within 9-15 working days. (Not guaranteed)

For express EU, US & Canada delivery orders aim to be with you within 5-10 working days. (Not guaranteed)

WHAT IS THE DELIVERY COST?

For UK orders standard delivery is free.

For UK express delivery is £4.95.

For EU, US & Canadian orders of any value, tracked standard delivery is £10.95

HOW IS MY ORDER PACKED?

We take pride in our packaging as we understand and appreciate the unboxing of your new accessories is all part of the THE GENTS LAB experience.

For the majority of orders we will send items in a luxurious black foil envelope with a strong closure for the safest journey. Anything of high value or intricate will be put into a tissue paper lined, branded gift box to protect it.

For very large orders* such as a wedding, these will be sent free of charge using a 48 hour tracked service in a tissue paper lined, branded gift box.

*Orders over 10 tie and pocket square sets

Any orders that arrive damaged, please do get in touch with photographs and we will discuss replacements for anything unsuitable.

NOT HOME FOR DELIVERY?

For small UK orders delivered in a large letter envelope, these will be delivered straight into your mail box by Royal Mail.

For small UK parcels, Royal Mail will leave you a note for you to book the perfect time to redeliver or you can go and collect your order at the local Royal Mail depot.

For large UK parcels, delivery is by Parcel Force and will be fully tracked so you will get notifications of it's journey via mobile or email so you can ensure you are in to receive your order. If you miss the delivery, you can contact them directly to arrange a redelivery.